In an effort to protect our customers and staff we are currently following the listed precautions and recommendations given by Health Canada. To make it easier for all our customers to follow any updates to our prevention precautions, we will post changes here and to our social media channels. Keep well and stay safe everyone!
Our Fitting Studio
Due to the nature of personalized fittings with close contact necessary for the measuring process and close contact with the suit to try it on, we will be suspending this service to protect our customers until further guidelines are issued by Health Canada. Size charts are available online within every product listing. If you require help in choosing a size please contact us at firstname.lastname@example.org, we are always happy to help!
Returns are accepted according to our Return and Exchanges Policy, but we will be isolating all packages received for 3 days before opening, to ensure all surface contamination is no longer a threat to our staff.
Pick up Orders
If you wish to pick up your online order at our Edmonton location, the reception area in our building has both hand sanitizer for your use upon entry (at the front desk) and a glass barrier installed between you and the receptionist.
All shipments from suppliers are isolated for 2 days before opening, to ensure all surface and item contamination is no longer a threat to our staff or customers.
Please be aware that our shipping service provider, Canada Post has indicated that there may be delays experienced during shipping of items purchased due to COVID-19.
All online orders are prepared with clean sanitized hands, by individuals that are not showing any signs of sickness and are masked.
If you have any questions or concerns about these precautions, please contact us at email@example.com. Stay safe everyone, until we see you at the pool!